Seiko TM-L60 Instalační manuál stáhnout pdf (Strana 58)

4-2 Troubleshooting Rev.B

13 During test printing, the job

is spooled but nothing

comes out.

The bi-directional

communication with the

printer is not working.

Connection port is disabled by the computer BIOS setting or the like:

Enable the connection port.

14 The computer and printer are connected through a converter/

repeater:

Print data transmission may not work correctly.

Connect the computer and printer directly.

15 For serial interface models - not connected with the appropriate

cable:

Check the cable connection.

Page

1-10

16 For USB interface models - USB driver is not installed correctly:

Check that the USB driver is installed correctly.

Page

4-3

17 For parallel interface models - "Bi-directional communication" is not

enabled for the computer in the Onboard Parallel Mode setting

under BIOS:

Select a mode that enables bi-directional communications which

may be different depending on the computer.

When there are multiple modes (ECP, EPP, etc.) that support bi-

directional communications, check the scope of each mode.

18 Printer port is not configured correctly:

Check the printer port settings.

Page

2-14

19 The printer port is not an Epson Port:

A standard computer port (COM, parallel, etc.) or File is not suitable

for printing.

Select the Epson Port for the connected interface.

Page

1-4

20 The job disappears from

the spooler but nothing

comes out.

The port settings in the Properties screen of the printer driver are not

configured in accordance with the printer connection port:

Check the printer port settings.

Page

2-14

21 Printing is possible but the

print result contains

garbled characters.

For serial interface models -

The serial communication settings in the computer does not match

those in the TM printer:

The TM printer settings can be confirmed by performing a self test.

The settings on the computer side can be confirmed from the

[Configure Port] screen. To display the screen, select the connected

Epson Port and then click the [Configure Port...] button on the [Ports]

tab of the Properties screen of the printer driver.

"Garbled characters" occur when the "communication speed" is not

configured correctly.

Page

2-3

Page

2-14

22 For serial interface models - not connected with the appropriate

cable:

Check the cable connection.

Page

1-10

23 Connection through interface conversion cables, print servers, and

the like:

Print data transmission may not work correctly.

Check whether printing is possible using a simpler connection

method.

24 Printing is possible but slow. In test printing, characters/images are printed as image data. For

this reason, the amount of print data to be transmitted is large and

the time required for printer communication longer. (Especially in

serial connections)

Page

2-17

25 Test printing is possible but

the border is clear off

Normal behavior. See the print example in this manual. Page

2-17

No. Trouble Cause and action

Refere

nce

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