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2 LP-1020-MF/LP-1020L-MF
Copy/scan cannot be performed clearly
● Troubleshooting LP-1020-MF/LP-1020L-MF
Q. Streaks appear in the copy/scan result
A. • The shading guide or scanner glass is
dirty.
➝Clean the shading guide or scanner glass (⇒
page 20).
Note
◆ Copying/scanning the original stained with the
toner, ink, or dust makes the inside of scanner
dirty. Remove stains on the original before
starting the copy/scan.
◆ When copying/scanning a long original, be
careful that the original does not touch the floor.
◆ Use a carrier sheet for copy/scan, if the stains on
original cannot be removed completely.
Q. A fold of original appears on the copy/scan
result.
A. • The shadow of a fold is read.
➝ Open the scanner cover and change over the
levers on both sides toward the rear and then
retry to scan (⇒ page 19).
➝ Change the original setting direction (turn 90°
and then retry to scan.
➝ Set the BACKGROUND REMOVAL to larger
value (⇒ User’s Guide, Copy part).
Q. Back side of an original is seen through
original and copied/scanned.
A. • In case of a thin original, characters on
the back are seen through the original and
may be read.
➝ Set the BACKGROUND REMOVAL to larger
value (⇒ User’s Guide, Copy part).
Q. Dust attaches to background.
A. • The BACKGROUND REMOVAL is set to
smaller value.
➝ Set the BACKGROUND REMOVAL to larger
value (⇒ User’s Guide, Copy part).
A. • The SHARPNESS setting is too strong.
➝ Reduce the SHARPNESS setting (⇒ User’s
Guide, Copy part).
Q. Moire occurs.
A. • When an image processing is executed,
regularly-arranged dots and lines overlap,
causing the moire.
➝ Change the original setting direction.
➝ Reduce the SHARPNESS setting (⇒ User’s
Guide, Copy part).
➝ Change the ORIGINAL TYPE to TEXT/
PHOTO (⇒ User’s Guide, Copy part).
Q. Blue print cannot be copied clearly.
A. • For a blue print original with dark
background and thin lines, it may not be
copied or scanned clearly only by setting
the original type to “Blue Print”.
➝ Set the contrast adjustment to BRIGHT.
(⇒ User’s Guide, Copy part).
Copy/scan cannot be performed satisfactorily
Q. Original jammed and copy/scan failed.
A. • A folded original or strongly curled original
causes a paper jam.
➝ Change the original setting direction.
➝ Use a carrier sheet.
Refer to User’s Guide for other symptoms and appropriate
measures.
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